October 24, 2026

Protect yourself from phone, text & email scams

Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. It’s time to put scammers in their place.

We want every bank customer to become a pro at spotting a phishing scam—and stop bank impostors in their tracks. It starts with these four words: Banks Never Ask That. Because when you know something sounds suspicious, you’ll be less likely to be fooled. 

These three phishing scams are full of red flags:

  • Phone Call: Would your bank ever call you to verify your account number or debit card number? No! Banks Never Ask That. If you’re ever in doubt that the caller is legitimate, just hang up and call the bank directly at (800) 498-0414.
     
  • Text Message: If you receive a text message from someone claiming to be your bank asking you to sign in, or offer up your personal information, it’s a scam. Banks Never Ask That.
     
  • Email: Watch out for emails that ask you to click a suspicious link or provide personal information. The sender may claim to be someone from your bank, but it’s a scam. Banks Never Ask That.

You’ve probably seen some of these scams before. But that doesn’t stop a scammer from trying. For more tips to spot these scams and protect yourself from fraud, visit: www.banksneveraskthat.com/protect-yourself. And be sure to share the webpage with your friends and family.