September 7, 2023

Beware of Scammers: Staying Safe While Using Payment Apps like Venmo, CashApp, and Zelle

person holding phone with screen saying money received on it

Payment apps like Venmo, CashApp, and Zelle have transformed money transfers, yet convenience comes hand in hand with caution. These apps offer seamless ways to send money to friends and family, but they've also become a source for scammers.

These fraudsters often assume false identities, pretending to be loved ones in need or offering prizes and sweepstakes, demanding fees to claim them. In the case of Zelle, a bank-to-bank transfer app, scammers can impersonate banks and persuade users into transferring money to an imaginary "secure" account, which ultimately belongs to the scammer.

It's essential to recognize that sending money via a payment app is similar to parting with cash – recovering it is challenging. Prioritize knowing the recipient when using such apps. When uncertain, contact the person or entity through a known phone number to verify requests.

                Remember, legitimate institutions won't ask for money transfers or sensitive information via these apps. If someone insists on unconventional payment methods like gift cards, cryptocurrency, or wire transfer services, remain cautious. In case of suspicion, report scams to the payment app and the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.

To read the full article on payment apps scams, visit consumer.ftc.gov/do-you-use-payment-apps.

For further insights into safeguarding your transactions, visit ftc.gov/paymentapps. Stay informed and protect your financial well-being while enjoying the convenience of modern payment apps.